Shipping policy

SHIPPING POLICY

BroknOpen offers both digital products and physical print-on-demand products.

DIGITAL PRODUCTS
Digital products are delivered electronically and do not require shipping. Access or download instructions will be provided after purchase.

PHYSICAL PRODUCTS
Physical books and workbooks are produced and fulfilled by a third-party print-on-demand provider. Because products are made to order, please allow time for both production and shipping.

Shipping costs and available delivery options are calculated and displayed at checkout when applicable. Delivery estimates may vary based on destination, carrier, production time, holidays, weather, and other circumstances outside of BroknOpen’s control.

ORDER & SHIPPING ISSUES
If your physical order arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us at support@broknopen.com so we can assist you. BroknOpen is not responsible for delays caused by shipping carriers or for orders delivered to an incorrect address provided by the customer at checkout.

INTERNATIONAL ORDERS
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country. These charges are not included in the product or shipping price unless otherwise stated at checkout.